If your order is placed Monday to Friday, it should normally be processed within 48 hours unless indicated otherwise by us.

Every jewel is embroidered by hand to order, giving each piece a slightly different lead time. Lead times are usually up to 10 days.

You will receive an email to confirm processing and dispatch with a tracking number.

We deliver worldwide using DHL Express within 2 to 7 days in the following list of countries. Cost depends on the delivery address.

International customers are responsible for any, and all, duties and taxes that may be imposed on the item on arrival at the destination country. Please note, these charges are completely beyond our control, and entirely at the discretion of border control at the country in question.